Shipping & returns

Shipping

Processing time
The time We need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

Processing&Shipping time

TAPESTRIES:
Shipping to US takes up to 1 week.
Shipping to Europe takes up to 1 week.
CURTAINS:
Shipping to US takes up to 1 week.
Shipping to Europe takes up to 3 weeks.

 

Returns & exchanges

We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations but please contact us if you have any problems with your order.

The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.